This is a story of two Customer Support Executives at Pune- Vikky and Shriram.
Mr. Vikky Kumar works as a Customer support executive (CSE - Parts)
in Pune. He belongs to Patna, Bihar and had just moved to Pune for
this new role. He moved to Nigdi, which is a Logistic/Transport hub of Pune.
With the announcement of the lockdown, Vikky was suddenly at sea. He
was stranded in a new place without access to food as he was relying
on outside food.
Let’s move onto Shriram, who used to handle the entire Pune region
and is currently stationed at Kolhapur. When he was contacted to help
Vikky, he put in all his efforts to find a solution using all his old
contacts in Pune to help his new colleague whom he had not even met.
Much like the old proverb says, “if there is a will there is a
way” he found 4-5 tiffin services which were still providing
food to people and immediately connected Vikky to them.
Vikky did not only use the service of the tiffin centers for himself,
but he also helped the local mechanics and drivers by connecting them
to these Tiffin Centers. Also, with Vikky’s wife being pregnant in
Patna he had decided to stay back in Pune at his PG to remain safe,
heathy and to support the lockdown in the country’s fight against
We are proud of Vikky and Shriram!! You have truly lived by
the philosophy of Aapki Jeet. Hamari Jeet.