In the commercial vehicle industry, Ashok Leyland has one of the largest and fastest-growing networks with 55964 touch points that includes 2569 exclusive touch points and 41449 Parts (Distributors, ALRPS). The company now has a service centre every 75 kilometres on all major highways, allowing it to keep its "Ashok Leyland Quick Response" promise of reaching customers within 4 hours and getting them back on the road in 48 hours.” With technology-enabled customer engagement processes and knowledge on the specific applications of the product range, Ashok Leyland sales team are well equipped to fulfil customer’s needs. Ashok Leyland manages 12 driver training institutes across India and has trained over 18,00,000 drivers since inception. On-site service training for technicians is provided by Ashok Leyland’s service training institutes across 12 locations pan India.

Ashok Leyland through its Aftermarket products and solutions brings together comprehensive coverage, proactive service, and rapid response in a wide gamut of solutions that include everything the stakeholders might require–from reliable Annual Maintenance Contracts to user-friendly insurance, intuitive maintenance programs and the latest technology innovations in Telematics. Ashok Leyland’s subsidiary Switch Mobility has combined over a century of engineering expertise, the very best innovators and cutting-edge technology to deliver unrivalled product choice on a global scale, aiming to Switch to zero carbon transportation. Through Gro Digital Platforms Limited, a subsidiary of Ashok Leyland and Hinduja Leyland Finance Limited, it aims to provide a one stop solution for commercial vehicle fleet owners. Gro offers brand agonistic solutions for everything from roadside assistance to telematics; tyre management to vehicle insurance – it is a medium that ensures higher uptime for the fleet. The company is very committed to the Environment, Social and Governance agenda and is driving various initiatives under each category. Every decision of the company always considers the values of sustainability and a socially responsible approach to fulfil its mission for inclusive growth. The company practices good corporate governance, with a culture of transparency, accountability, compliance, and disclosure.

The Corporate Social Responsibility (CSR) initiatives at Ashok Leyland aims to improve the lives of communities that have formed the bedrock of its success. The flagship program ‘Road to School’ hinges on the pillars of strategy, impact, innovation, sustainability, scalability, and replicability, to ensure the well-being of its beneficiaries. It aims at holistic development of children through nutritional support, physical development through sports, improvement in the quality of education, and promotion of arts and culture. The initiative has touched the lives of 6.26 lakh children across 4585 schools across 13 states. Building on RTS, the Road to Livelihood (RTL) Program started in 2022, targeting older students in underserved schools to prepare them for life after school. This year(25-26), RTL reached 83267 students in 309 schools in Tamil Nadu. Ashok Leyland under the CSR project - Jal Jeevan, it is in the process of installing RO water purification plants in villages where there is a dire need for clean drinking water. At Ashok Leyland, the greatest satisfaction comes from its stakeholders- be it drivers, mechanics and all the millions of passengers who use their vehicles to commute on an everyday basis. Ensuring that they drive in comfort and ride with safety is what the company strives to do and takes pride in. An endeavor to serve its stakeholders, and taking India’s prosperity further than ever before, Ashok Leyland is constantly innovating, evolving, in line with its brand philosophy of ‘Koi Manzil Door Nahin’.