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Deepest Commitment over the Widest Network

Deepest Commitment over the Widest Network

The Ashok Leyland network is an expression of our promise – to be there when needed, no matter what the distance, no matter what the terrain. The trust that our customers place in us is beyond a point of sale. In turn, our commitment is to get closer and more accessible to our customers. In all but one roadway corridor, the distance between one outlet and the next is less than 50 kilometres.

From braving the cold heights of 3,500 metres in Leh, to bracing against the heat of insurgency in Jogighopa, Assam; from supporting our Defence personnel in far-away Tawang, to reaching into the deep mining best of Singrauli, Madhya Pradesh; Our 700+ service touch points represent more than just a wide spread.

At each outlet, a customer can explore our various offerings, evaluate customised financing solutions, avail of speedy service, acquire genuine spares and demand emergency response. All under one roof. The personnel who will help with customer decisions are not executives, but advisors who understand the real needs on the road.

Higher uptime, effective and efficient problem resolution, quality service, zero compromise on vehicle performance, and with the least possible expense for the customer. To ensure all of these, Ashok Leyland’s approach has been proactive by design.

  • High-Tech Service Centres:

    State-of-the-art pneumatically automated service centres equipped with computerised wheel aligners and balancers and cabin repair facilities. These facilities, unique in the commercial vehicle industry, result in ever more efficient and effective service at optimized costs.
  • Advanced Diagnostic System:

    Innovative solution available only with authorised network to ensure accurate diagnosis and best performance of your vehicle, to improve business efficiency.
  • Qualified and Trained Technicians:

    Team leaders, service advisors, expert diagnosticians, trainers and customer relationship officers ensure that customers get the service is not only effective, but also backed by serious advice.
  • Customer Friendly Infrastructure:

    Best-in-class infrastructure with the latest tools and equipment ensure there is no loss in time or effectiveness in service.
  • 100% Assurance:

    Exclusive use of genuine spare parts and specially blended lubricants approved by Ashok Leyland to maximize vehicle performance.
  • Pre-emption, Protection:

    Warranty, AMC and extended warranty, AL insurance policy and claims facility are all available under one roof, providing a one-stop solution for value added services.
  • At Your Service:

    Best-in-industry labour charges, advanced and rapid road-side assistance for better turnaround time and more effective operations.